Senior Affiliate Platform Operations Manager
- Company: Better Collective
- City: Niš
- Category: marketing, promocija
- Workplace: hybrid
- Remote work
Job description
About us
We are a leading sports betting media group empowering the global sports betting audience through innovative, digital technologies and engaging sports betting media platforms.
Job Description
AffiliReach Platform Operations
• Own the day-to-day operational management of the AffiliReach platform.
• Set up and maintain publisher accounts, advertiser accounts, campaigns, brands and deals within the platform.
• Configure commission structures and campaign settings based on agreed commercial terms provided by the relevant commercial teams.
• Ensure platform information is complete, accurate and kept up to date.
• Support onboarding of new publishers and brands from an operational and technical perspective.
• Manage user access, account configuration and other platform administration.
• Act as the main internal point of contact for operational platform questions.
• Reference: 50OUNT9nirAptKXHJ-VYEV8xmORUG9fGeV6STB_3G3QL68mH0zaU7upjJQNNBPw_
Tracking & Internal Systems
• Create, test, manage and maintain tracking links across publishers, campaigns and advertisers.
• Work with internal and external affiliate tracking platforms and tools to ensure correct tracking and attribution.
• Set up and maintain deeplinks and other campaign-specific tracking requirements.
• Test tracking before campaigns go live and troubleshoot discrepancies or broken tracking.
• Monitor tracking functionality and proactively flag issues that could impact publisher performance or reporting.
• Maintain accurate documentation of tracking setups, processes and configurations.
• Work with BI/Data and technical teams to investigate differences between operator data, internal tracking and AffiliReach platform reporting.
Publisher Bonuses & Promotional Updates
• Manage operational updates related to publisher-facing bonuses, promotions and campaign information.
• Ensure new or updated bonus information is correctly reflected within AffiliReach and relevant internal systems.
• Coordinate with internal teams to collect the information required for bonus and promotional updates.
• Support the setup of new offers and ensure publishers have access to accurate and current campaign information.
• Perform regular checks to identify outdated or incorrect offers and coordinate necessary updates.
Campaign & Deal Setup
• Translate agreed commercial deals into the correct operational setup within AffiliReach.
• Configure CPA, revenue share, hybrid, fixed-fee and other campaign structures supported by the platform.
• Ensure publisher-specific rates and campaign conditions are configured correctly.
• Maintain clear records of active and inactive campaigns and their associated configurations.
• Support campaign launches by ensuring all operational requirements are completed before activation.
Product & Data Collaboration
• Collaborate with Product and Data teams to support smooth platform operations and resolve tracking or data issues.
• Provide operational feed
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