Internet at Home in Belgrade: Operators

Internet in Belgrade: Providers, Prices, and Connection (Summer 2026)

Internet is one of the most important services for expats: it's difficult to work remotely, pay online, or watch movies without a reliable connection. There are three main players in the capital - SBB, MTS, and Yettel. All of them offer FTTH (fiber-optic cable to the apartment) with speeds ranging from 100 Mbps to 1 Gbps. The connection fee is from 15 to 30 EUR, and the monthly subscription fee is from 12 to 40 EUR, depending on the chosen tariff.

SBB: Prices, Speeds, and Connection

SBB (part of United Group) operates under the brands SBB, A1, and Vip. As of summer 2026, there are three tariffs available in Belgrade:

Tariff	Speed (Mbps)	Price (EUR/month)	Installation (EUR)	What's included
SBB Start	100	12	15	Wi-Fi router rental - 3 EUR/month
SBB Smart	300	18	20	Phone line (included)
SBB Premium	600	25	25	Static IP, priority support

How to connect:

1. Fill out an application online on sbb.rs or call +381 11 20 50 000.
2. Within 24 hours, you will be called back and asked to confirm a convenient time.
3. A technician arrives at the designated time slot (usually 8:00-18:00) and installs the fiber-optic cable within 1-2 hours.
4. After installation, a SIM card for the router is activated (if a tariff with mobile internet is chosen).

Service: 24/7 technical support +381 11 20 50 000, average response time 2-4 hours, repair teams arrive within 24 hours in case of an emergency.

Useful details: in rented housing, SBB is often already connected - check with the landlord. Corporate tariffs are available for businesses, starting at 50 EUR/month with a guaranteed speed of 1 Gbps.

MTS: Reliability and Business Solutions

MTS (Telekom Srbija) is a state-owned operator with the widest network in the country. Tariffs in Belgrade:

Tariff	Speed (Mbps)	Price (EUR/month)	Installation (EUR)	What's included
MTS Internet 100	100	14	20	Phone line - 5 EUR/month
MTS Internet 300	300	20	25	Wi-Fi 6 router included
MTS Internet 1G	1000	35	30	Static IP, 100 TV channels

Connection:

1. Fill out an application on mts.rs or call +381 11 30 50 000.
2. Within 1-2 days, you will be called back and asked to confirm a date.
3. A technician arrives within 3-5 working days (faster in the city center).
4. After connection, a SIM card and login/password for the router are provided.

Service: 24/7 support +381 11 30 50 000, average repair time 6-12 hours. SLA contracts with 99.9% uptime guarantee are available for companies.

Features: often conducts promotions - for example, the first month is free when subscribing for a year. In new buildings, MTS is often the only available operator, so check coverage before purchasing.

Yettel: Flexible Tariffs and Family Packages

Yettel (formerly Telenor) focuses on families and residential areas (Novi Beograd, Zemun, Čukarica). Tariffs:

Tariff	Speed (Mbps)	Price (EUR/month)	Installation (EUR)	What's included
Yettel Start	100	13	18	50 GB mobile internet included
Yettel Family 300	300	22	22	2 SIM cards for the router
Yettel Gigabit	1000	30	28	Priority technical support

Connection:

1. Fill out an application on yettel.rs or call +381 11 20 20 200.
2. The operator calls back within 4-6 hours.
3. Installation is scheduled for the next working day (usually 24-48 hours).
4. After connection, you receive a SIM card and personal account data.

Service: working hours 8:00-22:00, number +381 11 20 20 200, average response time 4-8 hours. Tariffs with a dedicated line are available for corporate clients.

Features: cashback up to 50 EUR when subscribing for 24 months, in some areas (e.g., Block) Yettel is the only operator with FTTH.

Comparison Table

Criterion	SBB	MTS	Yettel
Speeds	100-600 Mbps	100-1000 Mbps	100-1000 Mbps
Price for 300 Mbps	18 EUR	20 EUR	22 EUR
Installation cost	15-25 EUR	20-30 EUR	18-28 EUR
Technical support	24/7	24/7	8:00-22:00
Business solutions	Yes	Yes (SLA)	Yes
Coverage in the city center	Excellent	Excellent	Good
Coverage in residential areas	Good	Good	Excellent

What to Choose?

• Rental or small family - SBB Start (12 EUR/month) or Yettel Start (13 EUR/month).
• Remote work - MTS Internet 300 (20 EUR/month) or Yettel Family 300 (22 EUR/month).
• Business - MTS Internet 1G (35 EUR/month) with a 1 Gbps guarantee.

How to Connect to the Internet: Step-by-Step Instructions

1. Check coverage

• On the operator's website, enter the exact address.
• Call technical support and clarify the availability of FTTH in the building.
• If the house is new, ask the developer which provider is already connected.

1. Submit an application

• Online - fill out the form (a Serbian number or e-mail is required).
• By phone - provide the address, name, and contacts.
• In the office - you can visit in person (office addresses are listed on the websites).

1. Agree on the installation date

• The operator will offer several options; choose a convenient time slot.
• In the city center, it's usually faster (1-2 days), in remote areas - up to 5 days.

1. Prepare the premises

• Ensure that there is free access for the technician near the fiber-optic cable entry point.
• If necessary, prepare a socket for the router.

1. Installation

• The technician installs the fiber-optic cable, connects the router, and checks the speed.
• You receive a SIM card (if the tariff implies mobile backup) and data for accessing your personal account.

1. Testing and configuration

• Check that the declared speed corresponds to the actual one.
• If necessary, configure Wi-Fi, static IP, or other options.

Important: if you rent housing, clarify with the landlord which provider is already connected and what conditions exist for re-registration. This can save time and money. [[widget:имя]]